Privacy Policy

Effective Date: [29-01-2025]

Welcome to Bagheera by Anshu (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and interact with our website https://bagheerabyanshu.com (the “Website”).

By using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

Information We Collect

When you interact with our Website, we may collect the following types of personal data:

A. Information You Provide to Us

  1. Personal Information: When you make a purchase, sign up for an account, subscribe to our newsletter, or contact us, we may collect:
    • Full Name
    • Email Address
    • Phone Number
    • Shipping & Billing Address
  2. Payment Information: We use Razorpay as our payment gateway to process transactions. While we do not store your payment details, Razorpay may collect and process:
    • Credit/Debit Card Information
    • UPI ID
    • Other Payment-Related Details
  3. Communications & Support: When you contact us via email, chat, or contact forms, we may collect records of your communication.

B. Information Collected Automatically

When you browse our Website, we may automatically collect certain technical and usage data:

  1. Cookies & Tracking Technologies:
    • We use cookies to enhance user experience, store preferences, and analyze site traffic.
    • See Section 6 for more details on cookies.
  2. Device & Usage Information:
    • IP Address
    • Browser Type & Version
    • Device Type (Mobile, Tablet, Desktop)
    • Pages Visited, Time Spent on Pages
    • Referring Website Links

How We Use Your Information

We use the collected information for the following purposes:

  1. Order Processing & Fulfillment:
    • To process your purchases, manage transactions, and deliver products.
    • To provide invoices and payment confirmations.
  2. Customer Support & Communication:
    • To respond to queries and resolve issues.
    • To send order updates and notifications.
  3. Marketing & Promotions (With Consent):
    • To send promotional emails, offers, and newsletters.
    • You can opt-out anytime by clicking the “unsubscribe” link in emails.
  4. Website Improvements & Analytics:
    • To analyze user behavior and improve site performance.
    • To personalize user experience.
  5. Security & Fraud Prevention:
    • To detect and prevent fraud, abuse, or unauthorized transactions.
    • To comply with legal and regulatory requirements.

Sharing & Disclosure of Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your data in the following cases:

A. Third-Party Service Providers

We work with trusted third-party service providers who help us operate our Website and services, including:

  • Payment Processing: Razorpay (for secure payment transactions)
  • Shipping & Logistics: Delivery partners for order fulfillment
  • Marketing & Analytics: Tools like Google Analytics for tracking website performance

These third parties are obligated to protect your information and may only use it for providing specific services.

B. Legal Compliance & Security

We may disclose personal information if required by law or to:

  • Comply with legal obligations or government requests.
  • Enforce our Terms & Conditions.
  • Investigate fraudulent or illegal activities.

Data Retention & Security

A. Data Retention

  • We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy.
  • If you delete your account or request data deletion, we will remove your data unless legally required to retain it.

B. Data Security

We take appropriate security measures to protect your data from unauthorized access, loss, misuse, or alteration. These measures include:

  • SSL Encryption to secure transactions.
  • Restricted access to sensitive information.
  • Regular security audits and updates.

However, no online platform is 100% secure. You should also take precautions to protect your data, such as using strong passwords and avoiding public Wi-Fi for transactions.

Cookies & Tracking Technologies

A. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience by remembering preferences and tracking behavior.

B. Types of Cookies We Use

  1. Essential Cookies: Necessary for website functionality (e.g., login, shopping cart).
  2. Analytical Cookies: Used for tracking user behavior and improving the site.
  3. Marketing Cookies: Used for targeted advertising and promotions.

C. Managing Cookies

You can control or delete cookies via your browser settings. However, disabling cookies may affect website functionality.

Your Rights & Choices

As a user, you have the following rights regarding your personal data:

A. Right to Access & Update

  • You can review, update, or modify your personal information via your account settings.

B. Right to Delete Your Data

  • You can request data deletion at any time by contacting us at [insert contact email].
  • We will process your request unless retention is required by law.

C. Right to Opt-Out

  • You can opt out of marketing emails by clicking “unsubscribe” in emails.
  • You can disable cookies through browser settings.

Payment Security & Third-Party Links

A. Payment Security (Razorpay)

  • All payments are securely processed via Razorpay.
  • We do not store your credit/debit card information.
  • Razorpay follows strict industry security standards (PCI-DSS compliant).

B. Third-Party Links

Our Website may contain links to third-party sites (e.g., social media, payment gateways). We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with a revised “Last Updated” date. If significant changes occur, we may notify you via email or website notice.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data rights, please contact us:

📧 Email: [ankitjew34gmail.com]

We are committed to protecting your privacy and ensuring transparency in how we handle your data.